TERAVoice Server 2004 2.1.40 Crack [Win/Mac] ✔

TERAVoice software can increase productivity by optimizing telephony communications.you will never miss a call and get instantly notified on your mobile phone, on your pager or via e-mail. Increase customer satisfaction by optimizing hotlines with voice m
With its MMC-based management console, TERAVoice can be administered and monitored easily, even from remote computers. For smaller configurations no dedicated server is needed, simply plug-in an appropriate analog or ISDN telephony board into your file-server and get your telephony solution started at very low cost, while maintaining scaleability through being able to switch to a dedicated system for higher loads later.
Through its integrated TAPI and CAPI interfaces TERAVoice is able to support a wide range of telephony hardware starting from simple voice modem up to Multi-PRI ISDN boards or professional TAPI-based telephony boards even in mixed configurations.
TERAVoice combines the ease-of-use of simple voicemail solutions and the flexibility of programmable systems. Voice mailboxes, voice menus and several other call handlers can be created with just a few mouse-clicks.
At the same time TERAVoice provides an easy to understand programming interface for creation of custom Interactive Voice Response (IVR) application. Through its integrated scripting capabilities, building custom solutions is as easy as creating ASP (Active Server Pages) web pages.
TERAVoice is compatible with all SMTP-based messaging systems and mail servers for delivering voice messages and call notifications. Additionally subscribers can be notified via SMS or pager messages and by the MWI (Message Waiting Indicator) of their PBX telephones. A windows client tool for notification and mailbox configuration is available as well.
Here are some key features of “TERAVoice Server”:
General
TERAVoice is a high-performance multi-threaded windows system-service offering a unique and scalable telephony platform. The system can be easily expanded by purchasing additional licenses for lines and mailboxes.
Hardware Support
TERAVoice supports a broad range of telephony hardware and three CAPI based VoIP (H.323 and SIP) stacks. The supported hardware can be asp:Panelided in three basic categories:
￭ TAPI based hardware
￭ CAPI based hardware
￭ Voice Modems
More information about the supported brands and devices can be found on our Hardware Compatibility List. Devices can be bundled into Device Groups to simplify management and administration.
Routing
All incoming calls are handled by Call Handlers which offer specific call processing capabilities. The call handler that is designated to handle a specified call is determined by its Routing Parameters. TERAVoice offers four types of routing parameters:
￭ Device Routing
This type of routing assigns the appropriate call handler depending an the telephony device or line on which the call occurs
￭ DTMF Routing
Most analog PBX systems can signal the station number from which a current call has been redirected to the telephony server by transmitting DTMF tones during the first few seconds of the call. This technique is also referred to as “In-band signaling”
￭ MSN Routing (Routing by Called ID)
This type of routing is typically used in digital networks. Telephony hardware can service different extensions (called MSN’s – multi subscriber numbers in ISDN) on a single physical line. This MSN which is transmitted as the Called ID on TAPI devices can be used to assign a call to a distinct Call Handler
￭ Redirector Routing
This type of routing is very often available in digital networks as well. If a call which is targeted to a certain extension is redirected to the telephony server (either by an explicit redirection the user has set on his telephone or by implicit redirection through PBX ringing groups) the PBX often transmits the original call target as the ‘Redirecting Party Number’. This is an excellent option for easy mailbox assignment in digital networks.
Call Handlers
The following types of call handlers are available in TERAVoice Server 2004:
￭ Voice Mailbox
￭ Voice Menu
￭ IVR Modules
￭ H.323 Target (VoIP)
￭ Scheduler
￭ Waiting Queue
￭ Music On Hold
￭ Remote Control
Call Transfer
TERAVoice supports all kinds of Call Transfer as long as the transfer method is supported by the hardware device:
￭ Attended Call Transfer
￭ Unattended Call Transfer
￭ 3-Party Conference
￭ In ISDN networks with CAPI boards: ECT-E and ECT-I
￭ Software Bridging
Software bridging can transfer a call between different networks or within one network in case the hardware, network or PBX does not support call transfer. Software bridging also works with VoIP targets.
Notification
Users can be notified about new calls or new messages with various options:
￭ E-mail notification of new messages
An e-mail message is sent to the configured e-mail address each time a new message is recorded. An audio file of the message is attached to the e-mail
￭ E-Mail notification of new calls
For those calls where the caller does not leave a message a notification e-mail can be sent to a different e-mail address. This allows the subscriber to permanently keep up with all received calls. This function can be also used for creating call-logs in the messaging system. As an example a MS Exchange Public Folder’s e-mail address can be used in order to create a call log in this folder.
￭ SMS or pager notification
This method allows receiving notification messages on your mobile phone or pager either for all calls or only for those with a recorded message. The sender number for SMS messages can be set to the number of a remote control Call Handler for quick dialing into the remote control box
￭ MWI notification
Many PBX systems allow signaling new messages via the MWI-Indicator (Message Waiting Indicator) on their PBX telephones. This is done by dialing a certain special number for switching on and off.
￭ TERAVoice Client Application
TERAVoice comes with a small Windows client application which loads in to the system tray. New messages are indicated via the tray icon and can be listened locally via the computer system’s speakers. This requires Windows network access to the TERAVoice server.
Reverse Number Lookup Plugins
TERAVoice comes with a plugin architecture which allows to do a reverse lookup on incoming calls. Currently an Active Directory plugin is delivered with TERAVoice, more plugins for MS Exchange contacts, general database lookup, general LDAP lookup and some phone number CD will be provided.
Text-To-Speech (TTS)
Instead of playing voice prompts TERAVoice can also play text messages that are synthesized by a Text-To-Speech engine. TERAVoice supports all Microsoft SAPI 5.1 compatible TTS engines.
Administration and monitoring
TERAVoice can be administered and monitored locally and from remote systems. Administration is implemented as a Snap In for the Microsoft Management Console (MMC) and can be used like any other Windows administration tool.
An integrated monitor shows current activity with detailed call status information for all lines. Central logs for handled calls, informational and error messages are provided as well. TERAVoice can log information to Windows EventLog, TERAVoice internal log as well as a text file and even sent error messages by e-mail to the administrator’s e-mail address.
Language support
TERAVoice currently offers support for both English and German language for windows user interface, documentation and all audio files. User interface language is depending on the current language setting of the currently installed operating system.
The audio interface language of system audio messages can be configured on a per-mailbox basis, in such way that user A can get English language remote control menu while user B can listen to the same menu message in German.
Further languages are planned and will become available for download as soon as available. Other languages for system voice messages can also be created by the customer.
Language support for voice menus or IVR modules can be implemented as desired.
Supported Standard and Technologies
TERAVoice supports the following standards and technologies:
￭ TAPI – Microsoft Telephony API – www.microsoft.com
￭ CAPI – Common ISDN API – www.capi.org
￭ ISDN – Integrated Services Digital Network – www.itu.int
￭ POTS – Analog Telephony Networks
￭ H.323 – Voice over IP protocol – www.itu.int
￭ UCP – Universal Computer Protocol (for sending SMS messages)
￭ TAP – Telelocator Allocator Protocol (for sending SMS and pager messages)
￭ SAPI – Microsoft Speech API – www.microsoft.com/speech
￭ COM – Component Object Model – www.microsoft.com/com
￭ SMTP – Simple Mail Transfer Protocol – www.ietf.org
Limitations:
￭ A short (5s) commercial message is played back after connect. The Free version allows 1 line and up to 5 Call Handlers

TERAVoice is a SIP based telephony platform offering advanced voice calling features. It is 100% software based and offers simple administration, flexible licensing and many more features, compared to other vendor solutions.
It integrates with various communications devices:
￭ Telephones, softphones, PDAs
￭ VOIP gateways, softphones, PDAs
￭ PBX systems
￭ MS Exchange and Exchange Hotmail users
￭ SMS/paging senders
￭ and more
Hardware Support
Teravoice can handle a variety of hardware and interfaces which provides total compatibility:
￭ TAPI based hardware
￭ CAPI based hardware
￭ Analogue and digital PSTN
￭ H.323 based VoIP systems
￭ SIP based VoIP systems
￭ Analog PCM in analogue interfaces (such as PBX/VoIP board based hardware)
￭ Digital PCM interfaces (such as TDM based hardware)
￭ MBE(MC) in voice modems
￭ MSN in voice modems
￭ USB audio interfaces for USB based hardware
￭ RTP based real-time protocols like SIP and UDP
￭ RTP based non real-time protocols like TCP and UPDO
￭ SIP based non real-time protocols like TCP and UPDO
￭ Audio over H.323 and the Integrated Services Digital Network (ISDN)
￭ Audio over SIP and the Integrated Services Digital Network (ISDN)
￭ Audio over H.323 using RTP over UDP
￭ Audio over H.323 using SIP over UDP
￭ Audio over H.323 using RTP over TCP
￭ Audio over H.323 using SIP over TCP
￭ PBX/VoIP gateways (such as Alcatel One Touch)
TERAVoice Server 2004 user interface:
This is a short video clip introducing the TERAVoice 2004 GUI:
￭
Teravoice product details:
All the details available about the TERAVoice Client and Server software products.
Teravoice Server 2004 product details:
All the details available about the TERAVoice Server 2004 products.
H.323 and integration – USB based hardware, audio over ISDN and integrated services:
An official guide to integrating the

The TERAVoice Server is a powerful and scalable telephony platform that allows both H.323 and SIP signaling over IP. It is highly efficient in terms of system resources, but offers the flexibility of several Call Handler types and a variety of call management features such as call transfer and Call Transfer, softphones, PoC, IVR, MRB etc. For the legal side the product is fully compliant with IP CAN-SPAM Act.
TERAVoice Server provides an on-line communication interface where users can manage their own call handler configuration. Due to the multi-user and web-based client interface it is easy to access and change the configuration.
You can freely mix analog and digital lines within one TERAVoice Server and use concurrent applications. All files are stored on the Server’s internal hard drive. This allows to use the physical RAM as disk space for the system.
TERAVoice Server is based on the TeraComm SoC with open source drivers that are provided by TeraComm.TERAVoice Server is not a full-fledged VoIP infrastructure but merely an intelligent gateway between PBX and IP telephony. TERAVoice Server does not play audio for incoming calls – the messages from the PBX are routed to the appropriate application.
TERAVoice Server supports the following speech engines:
￭ Windows Embedded Standard Voice Engine
￭ Microsoft Speech Recognition
￭ HP SAPI 3.0
￭ Microsoft SAPI 5.1
￭ TTS Engines
TERAVoice Server can be installed at different locations of the network. This allows to deploy different servers (and corresponding user management) to the different PBXes of the enterprise. Users can be administered via e-mail or a web browser. Remote administration is done via a LAN connection or Internet connectivity.
TERAVoice Server supports Microsoft Exchange as well as TeraComm Chat or TeraComm Chat Lite.
The architecture of the TERAVoice Server allows to install additional servers, such as authentication, billing or data providers.
Support Plans:
TERAVoice Server is offered in different support plans with different levels of support. The pricing is based on the number of lines per month. Prices start from $99.00 per month for 1 line and stop at $599.00 per month. For this reason TERAVoice Server is highly cost efficient and scalable. The licensing is easy to change and TERAVoice Server is also compliant with CAN-SPAM Act.
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TERAVoice is a complete SIP based telephony server which implements all functionality in a single and easy to use GUI. It uses the new Microsoft Message Queuing (MSMQ) service to store voice messages and includes a powerful call handler system for handling calls and messages.
This technology enables a higher degree of scalability than any other telephony server to date.
With the use of TERAVoice Server 2004 the subscriber can be provided with a scalable, software implemented Voice over Internet Protocol (VoIP) platform that combines all required IP-telephony services and complex call processing into a single tool.
What is integrated in TERAVoice?
TERAVoice Server 2004 includes the following components:
￭ IP PBX – The SIP based voip call control and messaging interface. Main functions are call handling and voice message distribution.
￭ Port Controller – The SIP PBX is a managed IP and ISDN Voice Telephony hardware adapter. The PBX is provided with an ISDN interface where calls are connected to the telephone network and it also includes an Ethernet interface for the user to connect the PBX to his client system. The PBX together with a router is the core component of the system.
￭ Call Handler – The voice messaging platform. The Call Handlers work with the voice messages to offer various functions to the subscriber. The Call Handler can be configured in the GUI to handle calls (voicemails or telephone calls) for any one of the available callback channels (music on hold, remote control, keyboard or IVR).
￭ IDNC-IMS – Intelligent Network for Communication Services. This component acts as an AAA server for the whole system and allows to authenticate and authorize connections in the IP telephony system. The IDNC-IMS also provides the intermediate connectivity between the remote control client and the Call Handler. The IDNC-IMS is also the platform which enables the static routing of calls via information from the PSTN (Public Switched Telephone Network).
￭ TCP/IP Phone – The TCP/IP telephony adapter, used to dial in the IP PBX, is made up of an asynchronous radio modem and a SIP Proxy server.
￭ NAT Traversal (NAT-PBX) – The telephony component works in combination with a router (Advanced Routing or NAT traversal) and a terminal radio modem (TIP//SIP).
￭ Routing (Inband signaling

TERAVoice Server is designed to maintain and extend the TERAVoice solution. Depending on the selected platform it adds and enhances the following functions:
￭ E-Mail Notifications of new messages to a different e-mail address
￭ The capability to play back and/or record messages on a remote server
￭ The capability to control the voicemail system remotely
￭ Local Mailbox support
￭ Transferring calls to voicemail on a remote server
￭ Adding and removing new Call Handlers
￭ Adding and removing mailbox groups and contact groups
￭ Adding and removing calling features
￭ The capability to perform a call transfer between remote or local users
￭ Adding the ability to support a different language in the system telephone messages
￭ More Call Handlers
￭ Routing features with IMAP/POP3/WINNT support
￭ Pager Notification
￭ Call recording and remote playing of recorded calls
￭ Message recording of incoming messages
￭ SMS/MMS support
￭ H.323/SIP integration
￭ Integration with MS Exchange
￭ Support for other CAPI / TAPI-based systems
￭ Adding remote control calls and commands to lines
￭ Telephone line groups to manage various lines
￭ A remote manager to administer the VoIP system
￭ LINE BOARDS to easily buy or rent VoIP lines
￭ DEMO cards to test the features and software
TERAVoice Server is available both as DVD for ISDN connections and as a Windows install CD for a TAPI based connections. The product is available also as download.
TERAVoice Server is only available for English language versions. Customers who have TERAVoice subscription have to order TERAVoice Server 2006 in order to be able to purchase the voice extension.
TERAVoice Server is sold for an individual subscription of 1 year. For a single line the monthly fee is 5,00 EUR. For a multiple lines contract the monthly fee is increased to 7,00 EUR per month for up to eight lines.
Further Information about TERAVoice Server 2004 and TERAVoice Server 2006 and TERAVoice Server and TERAVoice Server 2001, CDD or DVD Install supports for ISDN Connections can be found at the TERAVoice web site. www.teravoice.com.
As the

Windows 7 64-bit or newer
Windows XP SP3 64-bit
Mac OS X 10.6 or newer
Intel Core 2 Duo or AMD Athlon X2 3800+
4 GB RAM
DVD-ROM (DVD-R/RW or DVD-9)
1024 MB free disk space
Release 1.1.0 Download Requirement:
800 MB of free disk space
Note: If you download a file in the future, it must match the above requirements.
Installation:

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